Innovation through human connection.
At Pathfinder you’re not just a client; you’re at the heart of our mission. Empowering and supporting you every step of the way.

Starting with Your Success

Assessing your needs is the first step. Our Customer Success team creates a plan designed specifically for your organization and community.


Director of On-boarding & Implementation


Director of Tribal Development


Customer Experience Specialist


Customer Experience Specialist

Our Products

Pathfinder Solutions isn't just a platform; it's a lifeline for recovery seekers and the organizations that support them. Get a holistic toolkit that meets individuals where they are and guides them toward lasting recovery. We seamlessly integrate into your existing workflows and streamline operations to ensure continuity of care.

With Pathfinder's contingency management features, you'll have the ability to motivate progress while keeping control over financial incentives.



Core Features

  • Check-Ins
  • Stories and Announcements
  • Calendar
  • Resource Directory
  • Chat
  • Habit Tracker
  • Badges

Configure Experiences

Extend your organization's identity with brand-aware colors, personalized resources, and targeted content. Stories and Announcements can be targeted to specific Programs or Groups.



Core Features

  • Staff and Member Activity Dashboard
  • Stories and Announcements
  • Calendar
  • Resource Directory
  • Provider Access to Member Data
  • Instant Messenger for Staff and Members
  • Programs and Groups
  • Mobile Responsive

Enhance Platform Operations

Training and implementation of successful peer support programs empower clinical staff. Staff can also create outreach strategies and community engagement plans.

Comprehensive Support, Every Step of the Way

From start to finish, we're committed to providing ongoing training, mentoring, and support to empower your staff and ensure our partnership makes a meaningful impact.


You'll get an in-depth assessment so your customized platform works best for you.


We'll configure and implement your platform quickly and seamlessly so you can empower staff and clients from the day you go live.

Technical Assistance

From training to troubleshooting, count on us for prompt support every step of the way.

Customer Support

We offer on-going training and continuous improvement to enhance the customer experience and maximize the valueof our platform.

Our Professional Services

You'll make a positive impact with the clients you serve by moving quickly and efficiently. Consider adding these operational and capacity-building services, which are flexible and scalable. We’ll tailor to your organization's needs.

Collaboration Strategies
Find more support in covering day-to-day peer services, editorial content, and short-term objectives. This in turn helps prioritize client care.
Operational Compliance
Be assured you're operating in compliance with both licensed and non-licensed facilities, as well as with relevant state statues.
Technical Assistance
Get technical assistance as you implement peer support program.
Role Clarity
Ensure effective and ethical service delivery by ensuring roles of Peer Support Specialists are defined and clear.
Documentation Requirements
Keep effective records with guidance on documentation standards and requirements.
Demand Generation
Get help generating demand for peers support services, as well as maximizing Pathfinder use.
Program Assessment
Specifically tailor your services based on program-assessed needs.
Peer Recruitment
Get assistance recruiting qualified Peer Support Specialists.
Receive support in obtaining necessary certifications for Peer Support Specialists and Supervisors.
Continuing Education
Be privy to ongoing education opportunities to enhance the knowledge and skills of Peer Support Specialists and Supervisors.
Evaluation Services
Through a collaborative process between your staff and Pathfinder, create strategies for improvement based on an assessment of your current needs.
Management and Oversight
Get ongoing coaching, process evaluation, technical assistance, and mentorship to ensure program success.
Capacity Management
Optimize your capacity of peer services when you receive help managing and using resources.
Sustainability Planning
Maintain your program operations beyond the initial phase seamlessly by getting assistance developing sustainability plans.


"It’s powerful to be able to reach out to a member to tell them I’m still available if they want to check in. I know members stay or come back to the program because of me being able to reach out to them to see how they’re doing."

  - Counselor

"Follow-through is so important, and daily check-ins give members the motivation they need to follow through. I know they’re checking in for themselves, not me."

  - Peer

"One of the unique — and wonderful — things about Pathfinder is our ability to try different pathways to our process until we get it right. We test different workflows, engagement strategies, and outcomes. We can track it all and arrive at what works best for our members."

  - Clinical Supervisor

Request a demo today.

To learn more, schedule a 30-minute demo of our software + app solution and meet the team who passionately supports the Pathfinder mission.