Starting with Your Success
Assessing your needs is the first step. Our Customer Success team creates a plan designed specifically for your organization and community.
Director of On-boarding & Implementation
Director of Tribal Development
Customer Experience Specialist
Customer Experience Specialist
Our Products
Pathfinder Solutions isn't just a platform; it's a lifeline for recovery seekers and the organizations that support them. Get a holistic toolkit that meets individuals where they are and guides them toward lasting recovery. We seamlessly integrate into your existing workflows and streamline operations to ensure continuity of care.
With Pathfinder's contingency management features, you'll have the ability to motivate progress while keeping control over financial incentives.
Companion
Core Features
- Check-Ins
- Stories and Announcements
- Calendar
- Resource Directory
- Chat
- Habit Tracker
- Badges
Configure Experiences
Extend your organization's identity with brand-aware colors, personalized resources, and targeted content. Stories and Announcements can be targeted to specific Programs or Groups.
Bridge
Core Features
- Staff and Member Activity Dashboard
- Stories and Announcements
- Calendar
- Resource Directory
- Provider Access to Member Data
- Instant Messenger for Staff and Members
- Programs and Groups
- Mobile Responsive
Enhance Platform Operations
Training and implementation of successful peer support programs empower clinical staff. Staff can also create outreach strategies and community engagement plans.
Comprehensive Support, Every Step of the Way
From start to finish, we're committed to providing ongoing training, mentoring, and support to empower your staff and ensure our partnership makes a meaningful impact.
Onboarding
You'll get an in-depth assessment so your customized platform works best for you.
Implementation
We'll configure and implement your platform quickly and seamlessly so you can empower staff and clients from the day you go live.
Technical Assistance
From training to troubleshooting, count on us for prompt support every step of the way.
Customer Support
We offer ongoing training resources, updates, and continuous improvement to enhance the customer experience and maximize the value of our platform.
Our Professional Services
You'll make a positive impact with the clients you serve by moving quickly and efficiently. Consider adding these operational and capacity-building services, which are flexible and scalable. We’ll tailor to your organization's needs.
Testimonials
"It’s powerful to be able to reach out to a member to tell them I’m still available if they want to check in. I know members stay or come back to the program because of me being able to reach out to them to see how they’re doing."
- Counselor
"Follow-through is so important, and daily check-ins give members the motivation they need to follow through. I know they’re checking in for themselves, not me."
- Peer
"One of the unique — and wonderful — things about Pathfinder is our ability to try different pathways to our process until we get it right. We test different workflows, engagement strategies, and outcomes. We can track it all and arrive at what works best for our members."
- Clinical Supervisor
Request a demo today.
To learn more, schedule a 30-minute demo of our software + app solution and meet the team who passionately supports the Pathfinder mission.